For more insights into this process, check out the following guide: Troubleshoot PDF and Print problems with QuickBooks Desktop. This tool is a great resource when you're having trouble with printing, errors, components, etc. However, if the issue persists, you can run the QuickBooks Tool Hub. This is to make sure you're using the updated version when printing the transactions in QuickBooks. To update, please refer to the link under How to update Adobe Reader/Acrobat in the following article: How to update, repair, or re-install Adobe installations.Īfter updating, set it as the default PDF viewer for your browser. Outdated versions of Adobe might not work when trying to print pay stubs and sales forms. You can read through this article for more detailed instructions: Update Quickbooks Point of Sale.Īlso, make sure that the Adobe Acrobat or Reader installed on your computer is updated. Then, close QuickBooks to ensure that all components are updated. You can also select Notify me so you can decide if you want new updates when they're available.To get started, let's make sure that the QuickBooks Desktop Point of Sale is updated to the latest release. Let me help you fix the print issues in your QuickBooks POS. Thanks for posting in the Community space, appreciate you for providing detailed information and screenshots of your concern. It only shows up this size when I go to email it from QB POS directly or if I go to the print designer. What is also interesting is if I print it from QB POS, it prints fine from this PC. It is fairly disappointing as the computer this is needed to run QB POS on is the one I need to email out the most. Quickbooks POS support has not been helpful.Īny ideas on what subsystems Quickbooks POS needs to generate this to correct it would be helpful. I am not sure what tool Quickbooks is using generate this document or what it is doing in the print designer but it is not creating a full page. I've removed QB POS completely and reinstalled it, even after deleted the folders to the program. It only happens on this single computer out of 5. It creates an unprofessional white space around the PDF document, it puts it on the top left corner as shown below in the Print Designer. On this single workstation what happens is when I try to email sales orders, work orders or sales receipts it shrinks it down to about 70% of the original. This only happens on one of the 5 workstations we use this on.
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